Content Authored by Me
LegalVIEW Insights Series
A groundbreaking series of in-depth reports on legal operations trends and best practices, based on extensive interviews with legal industry insiders and data mined out of the Wolters Kluwer LegalVIEW Data Warehouse— the world’s leading source of performance benchmarking for corporate law departments and insurance claims organizations.
Podcasts and Webinars
Worst Practices and Challenges of Change Management in Legal Ops
Managing Exponential Growth in Legal Operations: The Microsoft Case
Other Legal Industry Publications
Publications of mine in LegalTech News / Corporate Counsel (law.com)
How to Build an Effective Legal Operations Strategy and High-Performing Team
Setting Goals and Measuring What Matters: 3 Keys to Corporate Legal Success
Running Your Practice Like a Small Town Can Ensure Higher Performance
How Legal Departments Can Ensure Their Decisions Are “Defensible”
Do Your Due Diligence and Take a More Holistic Approach to Legal Spend
Corporate Legal Departments Can Benefit from Insourcing—Even During a Recession
How Leading In-house Organizations Manage Quality S.M.A.R.T.ly
Three Considerations Financial Organizations Should Make Before Selecting a Legal Tech Vendor
How Technologically Mature is Your Legal Department? Ask These 4 Questions to Find Out
Publications on the ILTA website
Publications in Corporate Counsel Bar Journal
Out of the Weeds: How Data Visualization Drives Better Decisions
Are Minimum Annual Billing Requirements Causing Spikes in EOY Legal Spend?
Publications on the Wolters Kluwer company blog
Your Outside Counsel Could Be Gaming Your AFAs
What If Artificial Intelligence Undermines the Case for Flat Fees?
Legal Operations Dashboarding: 5 Takeaways from ILTA
Hourly Rates Still Have to Be Managed
How NOT to Manage Hourly Matters
Putting the 2019 CLOC State of the Industry Survey into Context
CLOC 2019: Signaling the Maturity of Legal Operations
How Leading In-House Organizations Manage Quality S.M.A.R.T.ly
How Much Is Attorney Experience Worth, Anyway?
Legaltech 2019: Three Expert Panelists Share Best Practices for Managing Third-Party Invoice Review, In-House Invoice Review, and Timekeeper Diversity
When NOT to Use an AFA
Benchmarking Rates in the Legal Analytics Focus Group
Benchmarking Staffing Ratios to Identify Spend Leaks
Three Reasons to Introduce Leaderboards to Your Legal Department
Building an Outstanding Law Firm Scorecarding Program
How to Avoid a Law Department Budget Reduction Next Year
Building a Solid Data Foundation is the First Step to Driving Better Intelligence
Content in other publications
Law Departments Must Become More Discerning Purchasers of Legal Tech
Legal Operations Can Transform a Law Practice
Quoted in the Media
Banks contained outside counsel spend in 2021 (Legal Dive)
Many Legal Departments Lack “Gumption” When Negotiating Outside Counsel Rates (Corporate Counsel)
Where Are Banks Sending Legal Work? Look Outside the Am Law 200 (The American Lawyer)
Largest companies buck trend of outside law firm consolidation (Legal Dive)
Legal Departments Are Botching Law Firm Consolidation. Here’s Why and How to Fix It (Corporate Counsel)
‘Ghosting’ Exposes the Shaky Foundation of Many Law Firm-Client Relationships (Law.com)
Are Clients ‘Ghosting’ More Law Firms? It’s Complicated (The American Lawyer)
Legal Departments Ongoing Vendor Cull Is Mixed Blessing for Legal Tech (Legaltech news)
As Law Firms Reach for Big Client Relationships, GCs Consolidate Panel (The American Lawyer)
The Law Firm Disrupted: Making Sense of Growth and Market Share (Law.com)
Corporate Law Departments’ Provider Spend Up, But Number of Providers Down: Outsourcing Trends (e-Discovery Today)
Have Corporate Law Departments Whittled Themselves into a Corner? (Corporate Counsel)
Over-Consolidation in Big Law and Legal Operations Can Benefit Midsize Firms, New Report Shows (Law.com Pro Mid-Market)
ALSPs Are Growing But Still Lack Market Share (Law360 Pulse)
Post-Pandemic Depression? New Report Shows Corporate Legal Provider Counts Remain Low (Complex Discovery)
Legal Departments Could Cut Costs by Sending More Work to Paralegals, Report Says (Corporate Counsel)
Upticks in Partner Billing, Associate Rates Prompt Shift to ALSPs (The American Lawyer)
Corporate Depts. Saw Partner Hours Rise Amid COVID (Law360 Pulse)
Wolters Kluwer ELM Solutions insights shows a wide range in law firm staffing ratios (Legal IT Professionals)
5 Key Trends in Outside Counsel Pay Rates (Law 360 Pulse)
Bank paying highest law firm rates but overall spending in decline (Global Legal Post)
Market Uninterrupted: ALSPs Struggle to Wrestle Large Client Matters from Firms (Legal Tech News)
How Midsize Law Firms Steal ‘Megamatters’ from Big Law (law.com)
Wolters Kluwer ELM Solutions’ Third LegalVIEW Insights Report Reveals Underutilization of Minimally Invasive Cost Saving (Bloomberg.com)
Corporates not taking simple cost-saving measures in ‘megamatters’, report finds (Legal IT Insider)
Study of Corporate Legal Spend in Legal ‘Megamatters’ Finds Little Use of ALSPs (LawSites)
Nearly a third of in-house teams experiencing large swings in legal spend, study finds (Global Legal Post)
At Firms, In-Person Networking Still Trumps Tech in Assigning Legal Work (Legaltech news)
‘ALSP,’”New Law’ or ‘Law Company’: What’s Behind Legal’s Shifting Identity? (Legaltech news)
How Legal Departments Are Using New Data Tools, Tactics to Fight Megaverdicts (Legaltech news)
Corporate Legal Depts. Shed Client Relationships Last Year (Law360)
As Legal Departments Shrink Their Provider Rosters, Elite Firms Likely to Remain (Corporate Counsel)
Wolters Kluwer corporate legal report shows significant drop in outside counsel numbers in 2020 (Legal IT Insider)
Amid Legal Spending Volatility, Strong Ops is Best Defense (Law360)
Legal Spend All Over the Place? You’re Not Alone (Corporate Counsel)
How to Keep Legal Spend from Veering Out of Control (Corporate Counsel)
Wolters Kluwer study reveals extreme legal spend volatility (Corporate Counsel)
In Changing Economy, Legal Tech Innovation is Taking on a Different Meaning (Legaltech News)
Inflation May Be Beating Billing Rate Increases (The American Lawyer)
Looking into Over $150 Billion of Legal Invoices with LegalVIEW Analytics (Corporate Counsel Bar Journal)
How Financial Services Companies can Better Control Law Firm Rate Hikes (Law.com)
There’s Officially No Excuse to Keep Accepting Excessive Law Firm Rate Hikes (Law.com)
Here’s How Clients Can Push Back on Law Firm Rate Hikes (Law.com)
Law Firm Rates Continue to Increase, But Vary Widely (Law360)
As Law Firms Push Aggressive Rate Increases, Clients Have Room to Negotiate (The American Lawyer)
Swept Up in “Awe,” Legal Departments Fail to Push Back on Rates at Biggest Law Firms (Corporate Counsel)
No Clear Winner in Faceoff Over Outside Counsel Fees (The American Lawyer)