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My Expertise Featured in Reports, Legal News Media, and Full-Length Books

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Recent articles here and here.

Content Authored by Me

LegalVIEW Insights Series

A groundbreaking series of in-depth reports on legal operations trends and best practices, based on extensive interviews with legal industry insiders and data mined out of the Wolters Kluwer LegalVIEW Data Warehouse— the world’s leading source of performance benchmarking for corporate law departments and insurance claims organizations.

Podcasts and Webinars

Other Legal Industry Publications

Publications of mine in LegalTech News / Corporate Counsel (law.com) 

Publications on the ILTA website

Publications in Corporate Counsel Bar Journal

Publications on the Wolters Kluwer company blog

  • Your Outside Counsel Could Be Gaming Your AFAs 

  • What If Artificial Intelligence Undermines the Case for Flat Fees? 

  • Legal Operations Dashboarding:  5 Takeaways from ILTA 

  • Hourly Rates Still Have to Be Managed 

  • How NOT to Manage Hourly Matters 

  • Putting the 2019 CLOC State of the Industry Survey into Context 

  • CLOC 2019:  Signaling the Maturity of Legal Operations 

  • How Leading In-House Organizations Manage Quality S.M.A.R.T.ly 

  • How Much Is Attorney Experience Worth, Anyway?

  • Legaltech 2019:  Three Expert Panelists Share Best Practices for Managing Third-Party Invoice Review, In-House Invoice Review, and Timekeeper Diversity 

  • When NOT to Use an AFA 

Content in other publications

Quoted in the Media